Return & Refund Policy

Customer satisfaction is important to us, and we strive to ensure a hassle-free shopping experience.

We offer a return and exchange policy for eligible products within 7 days from the date of delivery. To qualify for a return or exchange, products must be unused, unwashed, undamaged, and returned in their original packaging with all tags intact.

Products showing signs of wear, alteration, damage, or missing tags may not qualify for return or refund approval.

Certain products including customized items, altered garments, intimate wear, accessories, or final sale products may not be eligible for returns or exchanges unless received in damaged or defective condition.

If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery along with clear photos and order details for quick resolution.

Refunds are processed after the returned product is received and successfully inspected by our team. Approved refunds are typically credited to the original payment method within 5 to 10 business days depending on banking and payment gateway processing timelines.

Shipping charges, COD handling fees, and other service charges may be non-refundable unless the return is due to our error.

Exchange requests are subject to product availability. If the requested replacement product is unavailable, customers may receive store credit or refund based on eligibility.

We reserve the right to refuse returns or refunds in cases involving policy misuse, excessive return behavior, fraudulent activity, or products returned in unacceptable condition.

For return requests or assistance, customers may contact our customer support team through the Contact Us page.