Shipping Policy

At My Store, we aim to provide a smooth, secure, and reliable shipping experience for all our customers across India.

Orders are typically processed within 24 to 48 business hours after successful payment confirmation. Orders placed during weekends, public holidays, or promotional periods may require additional processing time.

Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp, allowing you to monitor your shipment status in real time.

Estimated delivery timelines generally range between 3 to 10 business days depending on your location, courier partner availability, and regional accessibility.

Shipping charges, if applicable, will be clearly displayed during checkout before payment confirmation. Free shipping offers may apply on selected products or minimum order values during promotional campaigns.

While we work with trusted logistics partners, delivery timelines may occasionally be affected due to weather conditions, operational delays, strikes, natural disruptions, remote-area limitations, or other unforeseen circumstances beyond our control.

Customers are requested to provide complete and accurate shipping details including address, phone number, and pin code to avoid delays or failed deliveries.

If an order is returned due to incorrect address, failed delivery attempts, or refusal by the customer, additional shipping charges may apply for re-dispatch.

For any shipping-related queries or assistance, customers may contact our support team through the Contact Us page.